Meet The Team

Get to know the team behind Springs Insurance. Behind every policy, is someone who understands what it means to live and protect in Colorado, so you can feel confident your coverage is built for your life, your home, and the realities of living here.

Troy Harper, Sales Manager
  • Troy has been a licensed insurance professional since 2006.  With nearly two decades of experience in the insurance industry, Troy is committed to helping individuals, families, and business owners find the right coverage to protect what matters most.  His approach is built on trust, clear communication, and personalized service.  Troy takes pride in making the insurance process simple and helping clients feel confident in the protection they choose.

Ash Alvarez, Lead Insurance Professional
  • Ash is a fully licensed Property & Casualty insurance specialist focused on personal lines of coverage including home, flood, auto, umbrella, and life policies. She helps individuals and families review their coverages, identify potential gaps, and make sure they’re properly protected as life changes.

    She specializes in helping clients in high-fire rated areas get and keep affordable insurance and providing peace of mind that their coverage will be there when they need it. Ash believes insurance should be clear, educational, and tailored to protect what matters most.

Deborah Burcea, Licensed Sales Professional
  • Deborah Burcea is a Licensed Insurance Professional with Springs Insurance who is passionate about helping individuals and families protect what matters most. With several years of experience in the insurance industry, she takes a consultative approach, helping clients understand their options and structure coverage that truly fits their needs.

    Having grown up in Woodland Park, Colorado, Deborah understands the unique risks that come with mountain and rural properties, including wildfire exposure, weather, and property access challenges. She enjoys guiding homeowners through complex coverage decisions and simplifying policy details so clients can make confident, informed choices about their protection.

    Outside of work, Deborah enjoys spending time outdoors in Colorado, connecting with others in her community, and spending quality time with her family. She is committed to providing thoughtful guidance, responsive service, and long-term support for the people she serves.

Angie Burkett, Licensed Sales Professional
  • After more than 30 years in the Title and Escrow industry, Angie decided it was time for a new chapter and transitioned into the insurance business, allowing her to stay connected to the industry she knows best while continuing to educate and support clients. Her background gives her a deep understanding of homeownership, real estate transactions, and the importance of protecting one of life’s biggest investments.

    Angie and her husband moved to Colorado Springs in 2023 and have loved making it home. In her free time, she enjoys hiking in Garden of the Gods, cooking, and playing golf. She’s passionate about giving back and volunteer with First Tee, a nonprofit that introduces young golfers to the game and teaches valuable life skills. When she’s not working, you’ll likely find her on the course, either mentoring young golfers or enjoying a round on a beautiful Colorado day.

Yeslin Augustin, Licensed Sales Professional
  • With 9 years of experience in the insurance industry, Yeslin is passionate about helping families and business owners in Colorado feel confident and protected. As a wife and mom of two, she understands firsthand how important security and peace of mind truly are. She believes in honest conversations, personalized service, and being someone, customers can rely on — not just when things go wrong, but every step of the way. Being an agent is an added advantage that allows her to better serve and connect with a diverse range of customers.

    Outside of work, Yeslin enjoys spending time with her family, connecting with people in her community, and staying active - weightlifting over the past 3 years has been a key part of keeping her mental health strong and balanced. She enjoys being the friendly face and warm smile people remember, and she is always happy to help clients review their insurance coverage.

Carolyn Sandmeier, Licensed Sales Professional
  • Carolyn believes in a people first approach to most things in life, and that includes insurance. To her, insurance is about so much more than a policy—it’s about setting people up for success. She truly enjoys getting to know people, hearing their stories, learning about their goals for the future, and helping protect those dreams along the way.

    Whether clients are out exploring the mountains or relaxing at home, her goal is to take care of the 'what-ifs' so they can focus on enjoying everyday life in Colorado. She is passionate about helping individuals and families build a solid foundation through thoughtful, dependable coverage.

Marco Apio White, Office Manager
  • Marco Apio White is a licensed insurance professional serving clients throughout Colorado. He’s passionate about helping individuals and families protect what matters most with coverage that fits their needs, lifestyle, and budget.

    Marco takes pride in making the insurance process simple and easy to understand, so he focuses on making the process simple, clear, and stress-free. He believes insurance shouldn’t feel complicated or overwhelming, so he focuses on educating clients and helping them feel confident about the protection they have in place.

    Marco enjoys building real relationships with people in his community. He values honesty, clear communication, and being someone clients can rely on when they have questions or need support. When he’s not helping clients, Marco enjoys staying active, spending time with his family, and making the most of everything Colorado has to offer. 

Joshua Goudy, Customer Service Specialist
  • Joshua Goudy is a trusted insurance advisor dedicated to protecting the assets, families, and futures of his clients. He provides strategic risk management and tailored coverage solutions built on integrity, expertise, and long-term relationships. Based in Colorado, Joshua is committed to delivering professional guidance and peace of mind in an ever-changing world.

Mike Dubouis, Life Insurance Specialist
  • Michael DuBois is dedicated to helping individuals and families protect what matters most. With years of experience working closely with homeowners and families in Colorado, Michael understands how important it is to plan ahead and create financial security for the people you love.

    Michael believes life insurance shouldn’t be complicated or confusing. His approach is simple—listen first, understand each client’s unique goals, and help them find coverage that provides real protection and peace of mind. Whether someone is planning for their family’s future, protecting income, or creating long-term financial stability, Michael focuses on making the process clear, straightforward, and comfortable.

    Known for his honest guidance and client-first approach, Michael takes pride in building long-term relationships and being a trusted resource for the people he works with.

    Outside of work, Michael enjoys spending time with his family and being part of the Colorado community he has called home for many years.

Jaclyn Frimm, Licensed Sales Professional
  • Jaclyn has been with Allstate Insurance since 2019 and enjoys helping customers feel confident about their coverage. She values being someone that customers can rely on when they have questions about their insurance and takes pride in being a trusted member of the community.

    When not working, Jaclyn enjoys spending time with her family, fishing, traveling, and getting outdoors whenever she can. Her family includes her husband, teenage son, 3 dogs, 2 cats and chickens.

    She strives to be the go-to resource for customers by providing knowledgeable service, honest advice, and dependable support.

Contact Our Team Today!